Return & Refund Policy

Return Period

The return period starts from the day you receive your package.

United States, Canada, and Australia: 30 days
EU, United Kingdom, and Rest of the World: 14 days

Return Conditions

To be eligible for a return, items must be unworn, unwashed, and have all tags attached. Items must be returned in their original packaging.

Refunds

Once we receive and inspect your return, we will notify you by email. Approved refunds are issued to your original payment method within 5–10 business days.

Exchanges

Exchanges are offered on a case-by-case basis. If you'd like to exchange an item, please contact our support team. If you agree to the solution we propose, we'll arrange it for you. Otherwise, the item must be returned.

Cancellations

You can cancel your order within 30 minutes of placing it.

Damaged & Defective Items

If your item arrives damaged or defective, contact our support team and we'll arrange a refund or free replacement. Please note that wrinkles or creases from packaging and a single loose thread are not considered defects. A claim is only valid for genuine quality issues.

Return Costs

Return shipping costs are covered by the customer.

Return Address

United States:
1309 Coffeen Avenue, Sheridan, WY 82801, United States

For returns from other regions, please contact us for the correct return address. Please do not send any returns without contacting us first.

Customer Support

Email: support@nonfilterd.com
WhatsApp: +1 (765) 695-7663

Last updated: October 4, 2026